Privacy Policy

Introduction

Penomic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered presentation platform.

We designed Penomic with privacy as a core principle. Your documents are processed to create presentations and are not used to train our AI models.

Information We Collect

Account Information

• Name and email address when you create an account
• Company information for enterprise accounts
• Payment information processed through our secure payment provider

Document Data

• Documents you upload to create presentations
• Generated presentations and outputs
• Editing history and preferences

Usage Data

• Log data including IP address, browser type, and access times
• Feature usage and interaction patterns
• Device information and operating system

How We Use Your Information

• To provide and maintain our presentation generation service
• To process your documents and generate presentations
• To improve and optimize our platform
• To communicate with you about your account and our services
• To ensure security and prevent fraud
• To comply with legal obligations

Data Retention & Deletion

Document Processing: Your uploaded documents are processed to generate presentations and are automatically deleted from our active systems within 30 days of processing.

Generated Content: Your generated presentations are retained in your account until you delete them or close your account.

Account Data: We retain account information for the duration of your account and for a reasonable period after closure for legal and business purposes.

Data Security

We implement security measures to protect your data:

• Encryption for data at rest and in transit
• Secure cloud infrastructure
• Regular security testing
• Access controls and authentication requirements
• User-controlled data deletion

AI & Machine Learning

Important: Your documents and presentations are NOT used to train our AI models. We use pre-trained models that are improved using synthetic and anonymized data only.

Third-Party Services

We work with carefully selected third-party service providers:

• Cloud infrastructure providers (Microsoft Azure)
• Payment processors (Stripe)
• Analytics services (privacy-focused, anonymized data only)
• Customer support tools

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent where applicable

International Users

For users in the European Economic Area (EEA), our legal bases for processing include:

• Contract performance (providing our services)
• Legitimate interests (improving our platform)
• Legal compliance (meeting regulatory requirements)
• Consent (where explicitly provided)

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@penomic.ai